THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective date: June 22, 2026
Cranial Center is committed to protecting the privacy of your child’s (or your, if you are an adult patient’s) protected health information (“PHI”). This Notice explains our legal duties and privacy practices regarding your health information, and your rights with respect to that information.
Our Responsibilities
We are required by law to:
- Maintain the privacy of your PHI;
- Provide you with this Notice describing our legal duties and privacy practices with respect to PHI we collect and maintain;
- Abide by the terms of the Notice currently in effect; and
- Notify you if we are unable to agree to a requested restriction, and notify affected individuals following a breach of unsecured PHI.
How We May Use and Disclose Your Health Information
For Treatment. We may use and disclose your PHI to provide, coordinate, or manage your child’s helmet therapy and related care, including consultations, scanning, fittings, and follow-up appointments, and to coordinate with other providers involved in your child’s care.
For Payment. We may use and disclose PHI to bill and collect payment from you, your insurance company, or a third party, including verifying insurance benefits and obtaining prior authorization.
For Healthcare Operations. We may use and disclose PHI for activities such as quality assessment, staff training, accreditation, and other administrative functions necessary to run our practice.
Appointment Reminders. We may contact you to remind you of upcoming appointments by phone, text, email, or mail.
Other Uses Permitted or Required by Law, including: as required by law (such as public health reporting or in response to a court order); to avert a serious threat to health or safety; for workers’ compensation purposes; and for other purposes specifically permitted under HIPAA.
Uses and Disclosures Requiring Your Written Authorization
Other than as described above, we will not use or disclose your PHI without your written authorization, including for most marketing purposes or any sale of PHI. You may revoke a prior authorization in writing at any time, except to the extent we have already acted on it.
Your Rights Regarding Your Health Information
You have the right to:
- Inspect and copy your medical and billing records, with certain exceptions;
- Request amendment of your PHI if you believe it is incorrect or incomplete;
- Request restrictions on certain uses and disclosures of your PHI (we are not required to agree to all requests);
- Request confidential communications by an alternative method or at an alternative location;
- Receive an accounting of disclosures of your PHI made for purposes other than treatment, payment, healthcare operations, and certain other excluded categories, for up to six years prior to your request;
- Obtain a paper copy of this Notice at any time, even if you agreed to receive it electronically; and
- File a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.
To exercise any of these rights, please contact our Privacy Officer using the information below.
Changes to This Notice
We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have as well as PHI we receive in the future. We will post the current Notice on our website and make copies available at our offices.
Contact Information / Privacy Officer
Cranial Center Privacy Officer
984 Highway 36
Hazlet, New Jersey 07730
Phone: (800) 685-9116
Email: info@cranialcenter.com
To file a complaint with HHS: U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue SW, Washington, D.C. 20201, or visit www.hhs.gov/ocr/privacy/hipaa/complaints/.